I think that everyone should have the opportunity to learn regardless of their background or current situation. As a learning designer, my goal is to develop content to fill instructional gaps and make sure that the learner’s needs are met. In other words, the learner always comes first so it’s important to keep the learner in mind during every step of the process. Everyone learns differently so it is important to use Universal Design for Learning to help cater to all learning styles. Accessibility is also pivotal when it comes to learning design. People cannot learn if they cannot parse the content, so ADA and Web Content Accessibility Guidelines should always be followed. Adaptive learning is vital too. It makes it easier for people to learn at their own pace and stay engaged with the content.
When working with clients, I think it is crucial to have a concrete plan going into a project. Everyone always needs to be on the same page so I am never afraid to ask questions when necessary to clarify the client’s requirements. I think a results-driven approach works best because it can be difficult to deliver what the client wants without starting with the end in mind. I also like to use the ADDIE framework because of its all encompassing approach to learning design. I especially love that the final stage of the ADDIE model is evaluation. I am a huge believer in continuous improvement and think that evaluation is necessary because it can lead to optimization. Courses should never be stagnant. Content changes all the time and so does the best way for learners to absorb that content. Without evaluation, it is impossible to keep up with the times so courses will quickly become stale. As such, I always provide clients with a means of conducting evaluations and collecting analytics. I also help them to act on the analytics in order to provide learners with the optimal learning experience and ensure that their courses are the best that they can be.